Introduction: The Ritz-Carlton Chicago is operated by Four Seasons Hotels & Resorts and is located atop Water Tower Place in the heart of downtown Chicago. The hotel opened in 1975 and is a very typical Four Seasons hotel and only a Ritz-Carlton in name. It has Four Seasons signature beds and L’Occitane products in the bathroom as seen in all their 90-something properties.
Arrival experience: Warm welcome from the front desk staff before being escorted to the elevator.
What I loved: The professional Four Seasons service, standards and facilities.
Number of rooms: 435 rooms.
Type of property: City hotel.
Facilities: Spa, fitness, swimming pool, meeting/business facilities.
Complimentary internet: Basic internet is free and a bit slow. The faster premium internet is chargeable.
Affiliations: Kiwi Collection.
My overall impression: Great experience.