Shangri-La Hotel Ulaanbaatar

Introduction: Shangri-La Hotel, Ulaanbaatar, is located right in the heart of the city centre. It is an ideal base for both business and leisure travellers and within walking distance of the famous Government House, Great Chinggis Khaan Square and main offices and embassies. Chinggis Khan International Airport is just a 40-minute drive away. The train station is only 20-minutes away by car.

The hotel features 290 elegant and spacious guestrooms with a minimum of 42 sqm and contemporary and indigenous fusion design. All guest rooms and suites overlook either Nayramdal Park to the south or Great Chinggis Khaan Square and panoramic vistas of the city to the north.

Above information is how the hotel presents itself on their website.

Below is my experience based on a one-night stay at the property.

My arrival experience: Warm welcome from the management including the General Manager, followed by an escorted to the room.

What I loved: The surprisingly great service and the feeling of a brand new hotel. I stayed here only a few days after the official opening.

What about the food: Impressive breakfast with high quality local and imported food in the buffet. French cheeses and Italian sausages to just name a few items in the buffet.

What about the service: Surprisingly great service. Good combination of well-trained locals and professional expats. Actually a lot better than most Shangri-La hotels I have stayed and just wonderful to experience.

What about the rooms: Beautiful new room with comfortable bed, separate sitting area, working desk, flatscreen Tv and a separate shower from the bathtub. Complimentary high-speed internet access is a big plus, especially as I expected it to be slow in a country like Mongolia. The only thing I didn’t like was Shangri-La’s self branded products in the bathroom. Probably the worst of any chain, so I recommend bringing your own. This is a brand standard and not something you can blame the Ulaanbaatar-property. It is the only negative point of an otherwise fantastic room for business travellers with everyone you need.

Number of rooms: 290.


Type of property: City hotel.

Location: Ulaanbaatar, Mongolia.

Facilities: The hotel has just opened, so some of the facilities are not operational yet. In the future there will be swimming pool, health club and business/meeting facilities. According to their own website “Starting from September 2015, other services and facilities, including a Jacuzzi, sauna and steam bath, will be available at the Health Club.”

Complimentary internet: Yes and fast. Complimentary in-room internet is one of Shangri-La’s signatures.

My overall impression: Great experience. It is much better than I thought it would be. Certainly the best hotel in Ulaanbaatar and the whole of Mongolia.