Roca Golf Hotel opened last year as the new place to stay in Bujumbura, the capital of Burundi. It has 82 rooms, a good location just outside the city centre and comfortable rooms. The rooms are nothing special, but much better than you would expect from a hotel in this part of the world. The internet was a pleasant surprise as it was high speed and complimentary. The breakfast was very good and the food in general reasonable priced. Their main focus is a business lunch where they guarantee a 15 minutes delivery time.
The service was better than expected, but of course far from the level of Africas best hotels. Some staff had good skills and great attitude. The main problem is that Burundians isn’t used to hospitality, it’s something new for them, but Roca Golf is fully aware of this and have hired foreign management. The facilities includes great business facilities and a smaller gym and spa.
Roca Golf Hotel works as a good, comfortable and safe business hotel. Their rates are high for Burundi, but rather that than staying anywhere else in the capital.
My opinion: Good experience.