Mandarin Oriental Macau

Mandarin Oriental is known as one of the most prestigious hotel brands, but as in any other chains, some hotels are better than others. After a very disappointing stay in the old Mandarin Oriental property in Macau, I went into their new property with hopeful expectations. It was like an opposite experience. This one is a fantastic hotel. I made a lot of requested, and they handled them all professionally.

My experience started when I arrived, and they did a great check-in experience where they escorted me to the upgraded Waterfront Suite. A brand new 70-78 square metres suite updated with the latest technology. Everything was brand new and nice designed. After the check in my welcome drink arrived with nice chocolates, fruits and a welcome letter from the general manager. With only 213 rooms this hotel is very different from most brands of Macau. Everything in the hotel was top class including the only restaurant, swimming pool, gym and spa. The service was second to none all around, and their professionalism was on a high level as well. Overall highly recommended as the best place to stay in Macau. Great experience.

Opinion: Great+ experience.