Gorgeous fountain complements Lobby Lounge Remembering the romantic views of Victoria Harbour by night, you soak in its sunny morning scene. The gentle, warm sunlight streams in through the floor-to-ceiling windows of the most spacious of rooms in Hong Kong. You feel the draw of Kowloon.
But first, a hearty buffet breakfast. On your way to Café Kool, you walk past the Michelin two-star Shang Palace. You look forward to savouring its Cantonese specialities, but also resolve to make time for the delicate Japanese cuisine at Nadaman and the seductive Italian classics at Angelini. Whatever you choose, it will be an unforgettable culinary journey.
Kowloon Shangri-La, Hong Kong, sits in the famous shopping and entertainment district of Tsim Sha Tsui East. The moment you step out, your adventure begins.
The day passes too fast. By sunset, you find yourself scouting for bargains at Kowloon’s Temple Street Market, one of Hong Kong’s most popular retail streets.
As the day winds down, you find yourself along the waterfront, taking a scenic stroll back to the hotel. Night lights accentuate the breathtaking beauty of the promenade and the stunning skyline.
The magic in the air is palpable, irresistible. And the enchantment all began at Kowloon Shangri-La, Hong Kong.
Above information is how the hotel presents itself on their website.
Below is my experience based on a one-night stay at the property.
What I loved: The world class service.
What about the food: Great breakfast with some high quality imported items such as French cheese and Italian ham. I didn’t try their restaurants, but I’m sure it’s great. Michelin two-star Shang Palace and an award winning Japanese restaurant would be great to try if I get the chance in the future.
What about the service: World class service. Hong Kong has some of the best and most professional service in the world. Despite having 688 rooms, I felt like an important guest as the service is really wonderful and some of the best I have experienced at a big hotel. Professional run and well-trained staff in all areas of the hotel.
What about the rooms: Classical rooms similar to the ones found at the other older Shangri-La properties. It has an old feeling to it and no rain shower, but a bathtub separate from the shower. Shangri-La’s branded bath products are not pleasant and I would recommend changing to a more comfortable and well-known product. It’s a brand standard and not something to blame the Kowloon property for, but their Chengdu property had L’Occitane so if a change is possible, it would be a way to improve the experience. The bed is comfortable and the internet free as one of the signatures of the Shangri-La brand.
Number of rooms: 688.
Type of property: City hotel.
Location: Hong Kong.
Facilities: Pool, spa, gym and business/meeting facilities.
Complimentary internet: Yes, one of Shangri-La’s signatures I really like.
My overall impression: Great experience. Despite feeling old, the world class service makes it an overall great experience.