Hotel La Residencia by Orient-Express

Orient-Express is always a safe choice and I arrived excited in La Residencia in the island of Mallorca with high expectations.

I arrived in the hotel and recieved a warm welcome and nice welcome drink on the terrace before being escorted to the room. The receptionist checking me in was fantastic and very professional and it’s always very important to give people good first impressions. I stayed in a Superior Suite and it was very nice. It had a personal handwritten welcome card and nice welcome amenities. The design was true to the rest of the hotel and had a nice Spanish residence feel to it.

The most important thing is the service and Orient-Express always deliver, but this is one of their best properties. Great staff all around, but some of them could have a better English level like the housekeeping.

Having the highest rates on the island with up to 700 Euros seems very expensive and it is, but it’s expensive to deliver a hotel on this level in Europe. The facilities were very good with fantastic swimming pools. The food was very good and my breakfast was among the bests I’ve had in a long time.

Overall a fantastic experience. Great service in a beautiful hotel and location. It’s very expensive indeed, but if you have the money and only the best can do this is the place.

My opinion: Great+ experience.