The recently refurbished Fairmont The Norfolk is Nairobi’s oldest hotel and was originally build in 1904. The rooms exceeded my expectations. Beautiful designed with very comfortable bed and a great shower. The service wasn’t perfect although most of the staff had a great attitude and was very helpful. The internet wasn’t as fast as it should be. It complimentary, but not fast enough or makng Skype calls.
On the other hand, Fairmont The Norfolk made one of the best breakfast I’ve had in a long time and was a great way to end the stay. I think that if they can get the service right they have a truly great product. The location is right in the centre of Nairobi which has its pros and cons.
My opinion: Great experience.