I arrived in the afternoon and was immediately escorted to the room. I stayed in a Junior Suite which had a comfortable design and exceeded my expectations as they were low for this part of the world. There was no bathtub, but a nice separate sitting area, flatscreen Tv and OK bed made it a fully acceptable room. The complimentary internet worked fine and was another thing on the plus side. The surroundings and location is very beautiful and the Lake Berovo is worth to travel for. The facilities included a smaller spa and a swimming pool. The service level was better than I expected. Very kind staff, but training is of course needed to come closer to the level of other 5 star resorts around the world. The food was better than expected as well and I’m happy to conclude Macedonia now has a great place to stay.
My opinion: Good experience.